Use your favorite business apps with Ottspott to improve your sales and/or helpdesk team. Synchronize calls, call recording files, voicemails and missed call logs . 100% automated, no manual data entry anymore.
Monitor your team’s activity and performance, and analyze historical call data.
Avoid time-consuming app switching and access data directly by simply clicking on the business app logo on the Ottspott desktop app .
If you’re an e-commerce company or already have your own phone numbers, install the Ottspott call widget on your website. Your customers can call through without dialing, leave messages or just ask to be called back.
100% under control of in-house API, and security team
6 data centers in US/Canada, Europe and Asia/Pacific
We have distributed teams on several sites and also some homeshoring. Ottspott allowed us to deploy telephony in record time and to increase our customer satisfaction with the integrations.
We were looking for an easy-to-use phone system with a quick setup. We wanted to track calls, be able to record calls and have a voicemail with transcription. Ottspott allowed us to have all that in minutes !
Ottspott is a powerful plug and play solution that allows you to sound like a full sized company while processing detailed data points. We went from local to glocal with always someone available to pick up the phone at a modest price. Thanks !
Back in 2016 we were among the Ottspott early adopters, when we were benchmarking solutions for our customer service. Since then, it has allowed us to handle our large volumes of incoming and outgoing calls with a high level of quality and accurate phone activity management.