Use the Ottspott webapp to manage your team settings, number & voicemail preferences, set Slack notifications but also to access all your call data.
If you are using the free Slack plan, this can be very useful as Slack limits your access to older data.
Identify callers, label and tag calls and manage multiple numbers. By simply clicking on the icon of your integrated app (Salesforce, Pipedrive, Hubspot, etc.) you can access automatically the customer record.
Use any Slack app to access your Ottspott number(s), channel(s), control the Ottspott bot, make and receive calls, launch bot and slash commands. You will be notified only on what you have set on the Dashboard Ottspott.
The Slack mobile app will also allow you to call back contacts, listen to voice mails and get transcriptions if you are away from your desk or in a meeting.